The website www.my-sign.gr (hereinafter “www.my-sign.gr” or the “Website”) has been created by the company MYSIGN (hereinafter “MYSIGN”) (VAT No. 802447305), headquartered at: ARGYROPOULOU 10, KIFISIA 14562, for the purpose of providing information and/or services and/or products to visitors/users of the Website.
MYSIGN is committed to protecting the personal data of visitors and users of the Website. For this reason, this “Personal Data Protection Policy” (hereinafter the “Policy”) has been created, which describes and explains what kind of personal data of visitors and users of the Website are collected by MYSIGN and how MYSIGN manages and processes them. MYSIGN declares that no other use of the personal data of the Website visitor/user of the Website services will be made for purposes other than those referred to in this Policy without prior information and, where required, their consent.
Information regarding this Policy
This Policy applies only to information provided during visits to and use of the Website. Unless otherwise specified in this Policy, the terms used herein have the same meanings as those in the Website’s Terms of Use.
In the future, the Website may provide additional uses and acquire enhanced functionality. If this entails any change in the way your personal data are collected and processed, you will be provided with further details and additional terms in this Policy. Unless otherwise stated, any new use/service of the Website introduced will be subject to this Policy.
If the use of any Website service is governed by a more specific personal data protection policy, that specific policy shall apply together with this Policy. In the event of conflict or inconsistency between the terms of this Policy and the terms of a specific policy, the terms of the specific personal data protection policy of each service shall prevail.
The purpose of this Policy is:
- To ensure that you know what personal data we collect about you, the reasons for which we collect and process them, and to whom we disclose them.
- To clarify how we use the personal data you have shared with us.
- To explain your rights and choices in relation to your personal data that are collected and processed during your visit to and use of the Website.
By visiting and using the Website, you accept this Policy and expressly agree to the collection, use, and processing of your Personal Data (as defined below) in accordance with this Policy.
Definitions
- “PERSONAL DATA”: any information relating to an identified or identifiable natural person (data subject), whose identity can be verified directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural, or social identity of that natural person.
- “APPLICABLE PERSONAL DATA LEGISLATION”: Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the EU and national legislation on the protection of personal data and privacy in the field of electronic communications, as in force from time to time.
Purpose of processing / lawfulness
MYSIGN collects and processes data exclusively for the purposes of the lawful and proper operation of the Website and in order to provide Website visitors and users with the best possible user experience.
The Personal Data of the Website visitor and user are collected, stored, and processed by MYSIGN for the purpose of supporting, promoting, and ensuring the proper operation of the Website, as well as for statistical data processing to improve the services provided.
In addition, the purpose of collection and processing is the provision of specific services to Website users upon their request, and in particular to enable Website users (a) to request a quote for MYSIGN’s services, (b) to contact MYSIGN via the Website, (c) to request MYSIGN to contact them in order to schedule an in-person meeting, and (d) to evaluate MYSIGN’s services.
Method of collecting personal data
Certain personal data are provided directly by Website users, for example when a user registers for a Website service, while other data are recorded indirectly during the navigation of visitors and users on the Website.
Personal data collected and purpose of their processing
The personal data collected are further categorized into data of simple Website visitors and data of users of Website services, as follows:
(a) SIMPLE WEBSITE VISITORS:
During your navigation on the Website, data relating to Website usage (“usage data”) are collected for the purposes of analyzing usage, monitoring, and improving the Website and the services provided. Usage data may include IP address, geographical location, browser type and version, operating system, referral source, duration of visit, page views and Website navigation paths, as well as information regarding timing, frequency, and manner of your use of the Website and its services.
The above personal data of Website visitors are limited to the information required for the operation, security, and improvement of the Website and its services, as well as for the provision of Website services in accordance with applicable personal data legislation.
(b) USERS OF WEBSITE SERVICES:
In the context of using the Website, personal data are collected and processed when a user expresses interest in (a) requesting a quote for MYSIGN’s services, (b) contacting MYSIGN, (c) requesting MYSIGN to contact them in order to schedule an in-person meeting, and (d) evaluating MYSIGN’s services.
Specifically, in the above cases, data are collected which may constitute personal data depending on the form to be completed for each service. In particular, the following apply as the case may be:
a) The user wishes to complete the predefined form available on our Website in order to request a quote for a specific service. In this case, the user is asked to provide their first and last name, email address, and telephone number.
b) The user wishes to complete the form available on our Website in order to contact our company for any other reason. In this case, the user is asked to provide their first and last name, email address, telephone number, and their message to us.
c) The user wishes to be contacted by us to schedule an in-person meeting in case the posted answers to frequently asked questions do not suffice. In this case, the user is asked to provide their full name, email address, and telephone number.
d) The user wishes to complete the form available on our Website in order to evaluate our company’s services. In this case, the user is asked to provide their full name, email address, and to write their comment.
In all of the above cases (a–d), in addition to the expressly mentioned data, the user’s IP address is also collected by MYSIGN.
The Website does not collect or require the disclosure of special categories of personal data (sensitive personal data).
The above personal data of Website service users are used by MYSIGN for the purpose of contacting you (a) to provide the quote you requested, (b) regarding the issue you raised in your message to us, (c) to arrange an in-person meeting with you, and (d) to evaluate our services.
Data recipients & transfer to third countries
Recipients of the Service User’s data are:
(a) MYSIGN and its authorized employees who may process your personal data strictly under the same terms and conditions set out in this Policy, to which you consent by browsing and using the Website. Your data are securely stored and are not disclosed to third parties for any reason.
(b) External partners/third-party internet service providers who host, store, manage, and maintain the Website, its content, and the data collected, as well as any other service providers (e.g. email services) used to communicate with you in cases where you have given your explicit consent for such communication. MYSIGN uses only third-party service providers who agree to use the personal data provided to them solely for the purpose for which they were provided and who agree and guarantee that all processing they perform will be lawful and compliant with applicable personal data legislation.
MYSIGN does not sell, distribute, or lease your personal data to third parties unless you have given your explicit consent or disclosure is required by law. Specifically, MYSIGN may disclose your personal data to third parties where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in the context of judicial proceedings or relevant requests by competent authorities, administrative or out-of-court proceedings, or for the purpose of preventing or stopping an attack on its computer systems or networks, or protecting its rights or property.
The server and data center used by the Website are located within the European Union and are therefore subject to compliance with applicable personal data legislation.
Finally, the Website may contain links to third-party websites. MYSIGN does not control and is not responsible for the privacy policies and personal data protection practices of such websites. When you are transferred to such websites, this Policy no longer applies, and we recommend that you read their respective privacy policies.
Security
For MYSIGN, the protection of the Personal Data of Website visitors and users and respect for individual privacy on the internet is a fundamental commitment. All necessary organizational and technical measures are taken to ensure the security, availability, and integrity of personal data and to protect them against accidental or unlawful destruction, disclosure, or other forms of unlawful processing.
Your personal data are kept secure. To prevent unauthorized access or disclosure, appropriate physical, electronic, and managerial procedures have been implemented to safeguard and secure the personal data collected.
The Website uses the SSL (Secure Sockets Layer) protocol and therefore provides the highest possible level of security against interception of personal data. This protocol is the global standard for website authentication and encryption of data transmitted between users and web servers. In addition, SSL ensures that the data transmitted have not been altered during transfer.
Retention period of Personal Data
The storage and processing of the data of Website visitors and users of Website services are carried out exclusively as permitted by law or in accordance with your explicit consent, only for as long as required to fulfill the purposes of processing (as defined above), or until you object to the use of your personal data by MYSIGN or withdraw your consent.
Specifically, when the purpose of collection and processing is the provision of specific services to Website users upon their request—namely (a) requesting a quote, (b) contacting MYSIGN, and (c) requesting MYSIGN to contact them to schedule an in-person meeting—the personal data will be retained until completion of the provision of the respective services. Where data processing occurs in the context of evaluating MYSIGN’s services, the personal data may be retained and/or published on the Website for as long as deemed necessary for the purpose for which the evaluation was requested, and in no case for more than ten (10) years.
Where required by law or necessary for the judicial pursuit or defense of MYSIGN against legal claims, MYSIGN will retain personal data for a longer period.
Use of Cookies
The Website uses cookies to recognize visitors/users. A cookie is a small text file placed on your computer’s hard drive. Cookies help analyze web traffic, store your preferences, enable login to services, combat fraud, and analyze Website performance. We use cookies to identify you when you visit and navigate the Website and to determine which pages you visit, helping us analyze traffic data and improve the Website.
We use Google Analytics to analyze the use of our Website. Google Analytics collects information through cookies. Information collected about our Website is used to create reports on Website usage. Google’s data collection and processing practices are available at: www.google.com/policies/privacy/partners/.
Cookies help us provide you with a better Website experience. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. The website www.allaboutcookies.org provides guidance on managing cookies using different browsers.
Disabling cookies may prevent you from taking full advantage of the Website.
Access to and control of your Personal Data
Upon request, you will be provided with information as to whether and which personal data relating to you are being collected and processed (“right of access”).
If your personal data are inaccurate, you have the right to:
- Request their correction to the extent that they are inaccurate or incomplete (“right to rectification”).
- Request their deletion (“right to erasure”), subject to applicable legal conditions and obligations.
- Request restriction of processing under applicable legal conditions.
- Be informed of any rectification, deletion, or restriction of processing communicated to recipients.
- Receive your personal data in a structured, commonly used, machine-readable format and transmit them to another controller (“right to data portability”).
- Object at any time to the processing of your personal data (“right to object”).
- Not be subject to decisions based solely on automated processing, including profiling.
- Withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.
- Lodge a complaint with the Hellenic Data Protection Authority.
Please submit such requests or any questions or comments regarding this Policy via email to: nfo@my-sign.gr
or by post to: ARGYROPOULOU 10, KIFISIA 14562.
MYSIGN is committed to protecting your personal data and will respond to requests without undue delay and in any case within one (1) month of receipt.
Changes to this Policy
We reserve the right to update this Policy at any time by posting a new version on the Website. Your data will be processed in accordance with the Policy in force at the time consent was provided. In the event of significant changes, we will notify you appropriately, for example via a banner on the Website. Continued use of the Website constitutes acceptance of the updated Policy.